PAYMENT AND DELIVERY

DELIVERY

SMALL ITEMS-Orders for small and light items (T shirts, valves, wheels, etc) received before 4 pm will be posted the same day via First Class post so you get them quickly.

LARGER ITEMS-Orders for larger items (Kites, boards, scooters, etc), we use TnT or Yodel carriers. These are a next day service and you will be notified when your order is packaged and is dispatched (usually the same day) so you know when to expect your goods. Someone will need to be at the address to accept the delivery as with no signiture they will not leave anything. If no one is home you can give a work/business address or one of a neighbour that will be at home.
If the carrier has to make a second visit this is done for free. If delivery fails a second time the item is returned to us and a further carriage cost of £10.00 has to be charged.

PAYMENT

If you decide to buy from us and click on any items on this site you will be diverted to our main secure purchasing site (www.kitesurfingshop.shopmania.biz). It has it's own shopping cart and when you go to the checkout you are able to pay by Paypal or Google Checkout. You do not need accounts with either of them as they both accept credit/debit cards. Follow the instructions given for either paymant option and DON'T give up!! We decided to use Paypal and Google as they are both very well established names and both are very secure.
If you do have any issues, problems or just want to talk to a human being please feel free to call the shop on (01271) 375577. Communication is the key to any sucessful business, we are here to help.
 
Our shop/repair centre address is
Kitemare Company Limited,
 Seven Brethren Bank,
Barnstaple,
Devon.
EX31 2AS
Shop Number (01271) 375577

Our aim is to give you the best shopping experience, keenest prices and finest all round service to match and exceed your expectations.